FAQ Category: Billing & Payments

Are there any concessions available?

Perth Energy does not offer any concession for our energy customers as the energy rebate for gas and electricity usage is funded by the State Government and is administered by Synergy through your Synergy electricity account. If you hold a valid government concession such as a Seniors’ Card (State Government), Health Care Card, a Pensioner […]

What are the payment options available?

Available payment methods include BPAY® (your reference number is your Perth Energy Account Number, please refer to your Invoice), Direct Debit, Cheque payments and Pay Online. Click here for more information. Please note that transaction fees apply for payments made via: – Credit card/ Debit card/ Mastercard: 0.70% incl GST – American Express: 2.75% incl […]

Can I have separate invoicing?

Yes, we can cater to businesses with multiple sites that require individual billing. Our flexible contracts and billing terms offer a range of options that can be customised to suit your business requirements, get in touch with us today to find out more.