Please email us your request to add or remove an authorised user from your Perth Energy account. Please note that only account owners or authorised persons are able to request to add or remove user access.
Email us your request
- To add an authorised person to the account: Click here to complete and return this email
- To remove an authorised person on an account: Click here to complete and return this email
When you have submitted the email, we will then set it up in our system and notify you via email when the change has been completed.
To view all authorised persons associated with your Perth Energy account
Please sign in to MyAccount and click on ‘Authorised Users’ from the ‘Account Details’ menu item.
Users listed on the page have access to your business energy account as well as to MyAccount online.
Note: A request to remove a user will mean the user will be deleted from our systems and will no longer have authority nor access to your business energy details, and to MyAccount online. We recommend removing users that are obsolete or unused, and those who should no longer be permitted to access your business energy account.