Welcome to the Perth Energy website.

Thanks for choosing Perth Energy products and services (Services). The Services are provided by Perth Energy Pty Ltd (ACN 087 386 445) (Perth Energy). Our Services include the use of or access to this Website (https://www.perthenergy.com.au/), our Trading Portal located at http://generator.perthenergy.com.au, and the Perth Energy MyAccount customer portal located at https://myaccount.perthenergy.com.au

By using our Services you are agreeing to these terms. Please read them carefully.

Given the nature of our Services, additional terms and product or service requirements may apply from time to time. If you choose to take advantage of our Services, those additional terms will become part of your agreement with us.

 

Using our Services

You must follow our terms and any policies made available to you during the use of our Services.

We take any inappropriate conduct very seriously. You must not misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than that expressly stated or permitted by Perth Energy. You are also required to only use our Services as permitted by law. If we discover that there has been misconduct or need to investigate any suspected misconduct, we may suspend your access to Perth Energy MyAccount and suspend or stop providing you with our Services.

Unless expressly stated otherwise, the information, products and services accessible via this website are directed at and provided to Australian residents only.

 

Security

We are committed to keeping the personal information that we collect and hold secure and have taken reasonable steps to prevent unauthorised access, modification or disclosure. We have implemented technology and security features to make our systems as secure as possible and to safeguard your personal information.

Please contact us immediately on 08 9420 0300 if you become aware or have reason to believe that there has been any unauthorised use of your personal information in connection with us.

 

Privacy

We may collect your personal information when you purchase or use our Services. Any personal information that we collect is handled in accordance with our Privacy Policy. If you would like to know more or would like a copy of our Privacy Policy, please see https://www.perthenergy.com.au/privacy-policy

 

Disclaimers

The information provided on this Website and the Perth Energy MyAccount has been compiled for your convenience only. Perth Energy makes no representations and makes no express or implied warranties about the accuracy or completeness of any information contained on or accessible via this Website or the Perth Energy MyAccount. All statutory warranties are, to the fullest extent permitted by law, expressly excluded.

 

Liability for our Services

Neither Perth Energy, nor any of its affiliates, will be liable for any direct, indirect, incidental, consequential, special, exemplary or other damages (including for loss of profits, goodwill, information, data or other intangible losses) that you or others may suffer arising out of:
(a) access to or use of our website;
(b) the use or inability to use Perth Energy MyAccount;
(c) unauthorised access or alterations of your transmissions to or from this website or our Customer Portal;
(d) activities resulting from the loss or misuse of your user ID, password or other access mechanism;
(e) statements or conduct of any third party; or
(f) any other matter relating to this Website or Perth Energy MyAccount.

To the extent permitted by law, our total liability, and our suppliers and distributors (as applicable), for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services (or, if we choose, to supplying you the Services again).

In all cases, we, and our suppliers and distributors (as applicable), will not be liable for any loss or damage that is not reasonably foreseeable.

Every effort is made to keep our Website and Perth Energy MyAccount up and running smoothly. However, we take no responsibility for, and will not be liable for, the Website or Perth Energy MyAccount being temporarily unavailable due to technical issues beyond our control.

 

Third party sites

Any links to third party sites appearing on this Website are provided for your convenience only. Your access of third party sites using these links is at your own risk. The provision of a link to a third party site does not constitute our endorsement or approval of that site, or any products or services offered on that site. As these linked sites are not under our control, Perth Energy cannot accept any responsibility or liability for the use of linked sites.

 

Intellectual Property (Copyright and Trade Marks)

Perth Energy holds the copyright in the content of this Website and Perth Energy MyAccount. Perth Energy grants you a limited licence to download content from this Website and Perth Energy MyAccount for personal use only. You are not permitted to reproduce or alter the Services, or any copy of it, for any purpose without the prior express written consent of Perth Energy.

You must not remove any copyright, trade mark or other proprietary rights notices contained in or on our Services.

All trade marks and logos displayed on our Services are proprietary to their respective owners and are protected by applicable trade mark and copyright laws.

 

Governing Law

These terms are governed by the laws of Western Australia, Australia.

 

Contact us

For information on how to contact us, please see our Contact Us page.


Version: Last updated July 2016